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Retention of administrative staff of the Ghana Education Service in the Northern Region of Ghana


Eyiah-Wilson, K, Donkoh, S.A, and Brown C.K

The main objective of this study was to examine the factors that influenced the retention or otherwise of administrative staff of the Ghana Education Service in the Northern Region of Ghana (ASGES). The study used the exploratory and descriptive research designs. Purposive as well as stratified and simple random sampling techniques were employed to select a sample of 63 respondents, consisting of 45 current and 18 former ASGES. Primary data for the study were obtained through focus group discussion and individual questionnaire administration, using interview guides and questionnaires respectively, while secondary data were sourced from the Statistics Department of the GES Regional Education Office. The data were analysed with the help of the Statistical Package for the Social Sciences (SPSS) Version 16. The study revealed that the main reasons why ASGES left GES were: unattractive remuneration; inadequate motivation for staff; lack of appreciation of staff efforts, inadequate working logistics; poor working conditions; and limited or no promotion. Based on the findings of the study, the following recommendations were made: the government should review the conditions of service of the administrative staff of GES; management of GES should also review the existing housing and car loan schemes to ensure that a greater number of ASGES benefit from it; and a career structure must be carefully worked out together with compensation packages, to ensure continuous loyalty of the ASGES.

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