Educational Research

Educational Research (ISSN:2141-5161) Vol. 3(7), pp. 583-593, July 2012         
Copyright © 2012 International Research Journals


Full Length Research Paper

A study on the job redesign model for human resources development of mentally disabled individuals for the convenience store industry in Taiwan

Hsu-neng Chen1, Shi-Jer Lou 2, Wen-chu Chiang3 

1PhD Candidate, Department of Industrial Technology Education, National Kaohsiung Normal University, Taiwan R.O.C.

2Professor, Graduate Institute of Vocational and Technical Education, National Pingtung University of Science and Technology, Taiwan R.O.C.

3Professor, Department of Industrial Technology Education, National Kaohsiung Normal University, Taiwan R.O.C. 

Corresponding Author E-mail: 

Received 11 June, 2012; Accepted 17 July, 2012


This study constructed a model for introducing mentally disabled human resources into the Taiwanese convenience store industry. It explored the conversion of supported employment counseling techniques for “job redesign” (of operational techniques and in-store applications) for the mentally disabled in convenience stores. This study recruited 30 research subjects and applied a mixed research method as the framework for exploring the constructed training model. A questionnaire survey and a statistical analysis were conducted to evaluate the effects; they were supplemented with observational records and interview content used to summarize various qualitative data and conclusions. The research results showed—with a job responsibility analysis and deconstruction—that designing and constructing training courses and simple aids for research subjects (based on their work needs) can allow mentally disabled employees to be productive in convenience stores. This training model is affirmed by all of the case employers, and it benefits the employment intentions of the disabled case employees themselves.


Keywords: The mentally disabled, supported employment, job redesign.

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