Patient satisfactions on nursing care at a tertiary are trau | 52559
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Patient satisfactions on nursing care at a tertiary are trauma centre in north India


Shalini Gupta

Background: Trauma care is an emerging specialized field of nursing in developing countries. The status of nursing care in context of trauma is somewhat less commonly reported. The present study aims to fill that gap.
Purpose: The present study was carried out with an aim to evaluate the status of nursing care at a tertiary trauma centre in North India in terms of patient satisfaction.
Study Design: A cross-sectional exploratory design.
Settings: Trauma Centre, King George’s Medical University, Lucknow.
Sample: A total of 100 consecutive patient /attendants with more than 48-hr stay in trauma centre.
Method: Patient demographics and profile was noted. Type of injury and department was also noted. Feedback regarding quality of nursing care was obtained using a 22-item questionnaire based on Likert scale. Three dimensions of nursing care were identified as general behaviour and attitude, coordination, discharge of duties and compassion. Patient satisfaction was adjudged as excellent, satisfactory, average and poor.

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