Full Length Research Paper 

Perception of quality assurance and standards officers about their competence: Implications for training.

Milcah Aoko Ajuoga1, Francis Chisikwa Indoshi2, John Odwar Agak3 

1Nyanza Christian Teachers Training College, P.O. BOX 4648, Kisumu, Kenya.

2Department of Educational Communication,Technology and Curriculum Studies, Maseno University,  P.O. BOX 333 Maseno, Kenya.

Department of  Educational Psychology, Maseno University, P.O. BOX 333, Maseno, Kenya. 

*Corresponding author E-mail: findoshi@yahoo.com 

Received 25 March, 2010; Accepted 14 May, 2010

Abstract

Training of Quality Assurance and Standards Officers (QASO) is essential for effective performance of their duties. However, this training is rarely based on the officers’ own identified needs. This diminishes the training relevance and effectiveness. The purpose of this study was to establish from the QASO themselves the extent to which they were competent in five skills commonly suggested in the literature as relevant to their work performance. The selected skills were human relations, knowledge of the subject, supervision approach, report writing and action research. The study also sought to find out what topics would be of interest to the QASO from their own perspectives. The study was carried out in Kisumu District in the Republic of Kenya. The sample size was 8 QASO, who responded to a Questionnaire and interview schedule. Findings of the study were that competence of QASO on the five skills was average. They needed further training in all these. The study further suggests a list of topics for inclusion in training programme for the QASO on priority basis.     

Keywords: Perception, quality assurance and standards, competencies, curriculum.